Home » Primark Website Crashes As Click-and-Collect Service Launched

Primark Website Crashes As Click-and-Collect Service Launched

by Sonal Shukla

British fashion retailer Primark has been forced to apologies after its website crashed shortly after the company launched its click-and-collect service in preparation for Christmas.

Primark Website Crashes

It’s no secret that Primark is one of the most popular stores on the high street. So, when their website crashed on the day that they launched their new click-and-collect service, it was a big deal.

The website crashing caused a lot of inconvenience for customers who were trying to use the service. Many people took to social media to voice their frustration. Primark has since apologised and is working on getting the website up and running again as soon as possible.

In the meantime, if you’re looking to do some shopping at Primark, you’ll have to head to your nearest store.

The website for popular clothing store Primark crashed on Wednesday morning, just as the company launched a new click-and-collect service.

The website was down for several hours, with customers reporting that they were unable to access the site or complete their orders.

Primark has apologised for the inconvenience and said that it is working to fix the issue as quickly as possible.

The launch of the new click-and-collect service is believed to be the cause of the website crash. As demand for the service caused a surge in traffic.

This is not the first time that Primark’s website has crashed, with the site also going down in 2017 when a new collection was launched.

Customers have taken to social media to express their frustration at the website crash, with some even saying that they will not be using the click-and-collect service.

Why did the website crash?

The website crash was likely due to the high demand for the new click-and-collect service. When the service launched, there were so many people trying to access the website that it couldn’t handle the traffic and crashed. This is a common problem with popular websites and can be frustrating for users. Luckily, the website should be back up and running soon. In the meantime, you can still shop in store or order online for delivery.

There are a few possible reasons for why the website may have crashed. The first possibility is that there was too much traffic trying to access the site all at once. This could be because of the high demand for the new click-and-collect service, or because of general interest in the new service.

Another possibility is that there were some technical difficulties with the website itself. This could be due to a problem with the hosting, or with the code of the website.

Whatever the reason, it’s clear that there was a lot of interest in the new service from Primark customers. Hopefully they will be able to sort out any issues so that everyone can enjoy the convenient new service.

What is a click and collect service?

A click and collect service is a type of shopping where customers can order items online and then pick them up in store. This type of service is becoming increasingly popular, as it offers the convenience of online shopping with the added bonus of being able to avoid shipping costs.

Primark’s click and collect service was launched earlier this week, but unfortunately the website crashed due to high demand. This caused frustration for many customers who were unable to access the site or complete their orders.

Despite the issues with the launch, Primark’s click and collect service is still a great option for those who want to shop online but don’t want to pay for shipping. We hope that Primark will be able to iron out the kinks in their system so that more people can take advantage of this convenient service.

How does it work?

As the UK’s biggest high street fashion retailer, Primark’s launch of a click-and-collect service was always going to be popular. But on the morning of the launch, the website crashed due to the high demand.

Click-and-collect allows customers to order items online and then pick them up in store. It’s a convenient way to shop, especially for busy people who don’t have time to browse the racks in store.

The service launched at 8am on Thursday morning, but by 8:30am the website was down. A message on the site said: “We’re sorry, our website is temporarily unavailable while we make some important changes.”

It’s not clear what caused the crash, but it’s likely that too many people were trying to access the site at once. The good news is that the website is now back up and running, so you can try your luck with click-and-collect!


As Primark’s website crashes under the weight of demand for its new click-and-collect service. It’s clear that the company is struggling to keep up with customer demand. With shoppers flocking to the site in droves, it’s clear that there is a huge appetite for this type of service. But with Primark’s website crashing repeatedly, it remains to be seen whether the company will be able to meet this demand in the long term.

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